Privacy Policy

1. Introduction

Welcome to Pinged (accessible at https://pinged.online). This Privacy Policy explains how we ("we", "our", or "us"), a team of two co-founders based in India operating collectively as an unincorporated team, handle information when you interact with our website and services.

2. Information We Handle

Pinged is currently offered as an early access / paid waitlist product. At this stage:

• We do not create user accounts.
• We do not collect or store login credentials.
• We do not access private social media accounts, private emails, or gated platforms.
• We do not scrape private or non-public data.
• Any information referenced by the product in the future will be based solely on publicly available information.

3. Payments and Billing

All payments on Pinged are processed by Dodo Payments, which acts as the Merchant of Record.

When you make a purchase:

• Dodo Payments collects and processes your payment information
• Dodo Payments handles applicable VAT, GST, or sales tax
• Dodo Payments issues receipts and manages refunds

We do not store or process your credit card or payment details on our servers.

We may receive limited transaction information (such as your email address and purchase confirmation) solely for:

• Early access communication
• Customer support

4. Cookies and Tracking

Pinged does not currently use cookies for tracking or advertising purposes. Basic analytics may be used in the future to understand general website usage, without identifying individual users.

5. Your Rights

You may request information about any data associated with your interaction with Pinged or request its deletion by contacting us.

Please note that payment-related data is managed by Dodo Payments, and requests related to such data may need to be directed to them.

6. Governing Law

This Privacy Policy is governed by the laws of India.

7. Contact

If you have any questions about this Privacy Policy or our data practices, you can contact us at: pinged.contact@gmail.com